Unrivalled Customer Service: Going the Extra Mile!

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Customers have more power than ever.  The plethora of organisations competing for business means customers have an abundance of choice, should they become dissatisfied with their current providers. And, studies show that only 1 in 26 customers complain about a bad customer experience – the majority simply leave[1]. At Imprima, we are conscious of our […]

LLM-based AI – how accurate is it

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In our previous post “Should we blindly trust AI?”, we discussed the main benefit of an accurate AI tool for information extraction. And that is that it saves the user time, and not that it takes the human out of the loop. At Imprima we like to be open about how accurate AI can be. […]

Should we blindly trust AI?

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At Imprima, we believe no one should rely wholly on AI without careful thought, regardless of its accuracy. Even the most accurate AI can’t fully see issues the way you can. Why? Simply because the AI does not have the specific context and responsibilities that you have. At the end of the day, you own whatever […]

How Large Language Models change the game for Due Diligence Reviews

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Technology deep dive (but don’t be put off if you are a non-technical person, we will keep it high-level) Last week we discussed why information extraction and automated document summaries for Due Diligence is a difficult nut to crack. This week we discuss how it can be done, with AI. But not just any AI. […]

Close, but no cigar: why pseudo AI fails to provide a solution to Due Diligence


Time Pressure and Error Understanding the risk or value of a company by reviewing its documentation is a time-consuming task, particularly when dealing with large volumes of documents or complex information. Time pressures can give cause to oversight. and we’ve seen this in the past with examples such as Caterpillar and Siwei (2010) in which […]

The VDR as your AI Due Diligence Hub

Virtual Data Rooms (VDR) have transformed the way M&A takes place, providing both security and convenience to the transaction. With the now extensive capabilities VDRs offer, from document management, audit trails, detailed user permissions and Q&A functionality, to advanced reporting, and in some VDRs AI-based redaction, the VDR is an essential element of nearly all […]

The rise of automated tools for Due Diligence

The deluge of data in the last decade The massive increase in data over the past decade has significantly impacted the Due Diligence process in M&A. The volume of data that companies now have related to operations, customers, financials, etc. has exploded. This means more data to collect, process, and analyse during Due Diligence. The […]

Secure Redaction

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AI redaction needs to be accurate (read more), automatic (read more), and easy to use. However, all these features are worthless if you can’t rely on the redaction to be securely implemented. You need to have the confidence that the people viewing the redacted documents can’t see what has been redacted, unless they are permitted. […]

Customised AI-redaction – making sure it redacts what you want redacted

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Last week, we addressed the challenge of achieving perfect accuracy in automated redaction. We emphasised that even with the most advanced technology, perfect recall and precision are not feasible, despite what some vendors may claim. Contrary to the practice of other vendors, we like to be open about our accuracy statistics, and you can read […]

Large Language Models for Automated Redaction

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Technology deep dive (but don’t be put off if you are a non-technical person, we will keep it high-level) Last week we discussed how time limits and the likelihood for error make manual redaction very challenging, and why even automated redaction is a difficult nut to crack, at least with traditional search methods, and “Regular […]

“To Err is Human” – Redaction Challenges

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Time and error Redacting documents can be time-consuming, particularly when dealing with a large volume of documents or complex information. Time pressure can arise due to impending deadlines, or the need to share information quickly while ensuring data privacy. When there isn’t enough time allocated for redaction, there is an increased risk of errors. We’ve […]

Where and when to redact documents

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During M&A Due Diligence, prior to releasing all information to the buy-side, sellers often need to redact certain sensitive information to protect confidential or proprietary data (see part 1 of our series – Why redaction is so important). Even with smaller sized transactions, the redaction process can be a lengthy and painful task which can […]

Why redaction is so important

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Redaction plays a crucial role in due diligence by protecting sensitive information and ensuring compliance with privacy regulations. By effectively redacting sensitive information, the due diligence process can proceed smoothly and securely, enabling mitigation of potential risks. The importance of redaction during due diligence CONFIDENTIALITYMultiple parties such as potential investors, acquirers, or legal advisors may […]

Automated Contract Summaries for Corporates

How Imprima’s Smart Summaries Tool is Revolutionising Corporate Deal Making Are you tired of spending hours poring over legal documents and contracts during corporate deal making? Imprima has the solution: Smart Summaries, our cutting-edge AI-powered tool that creates automated contract summaries so you can analyse and summarise legal documents and contracts quickly and accurately. Smart […]

Smart Compliance – the latest AI-based innovation from Imprima

Why PII redaction is difficult (until now!) Redacting Personal Identifiable Information (PII) is a necessity nowadays, to be GDPR compliant, and to protect Personal Data in an M&A setting. Redacting PII data seems like a simple task, and one that one would think could be easily automated with software that makes use of a combination […]

Discovering Information: What Does it Cost, What Does it Take?

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By Pieter van der Made (Executive Chairman) and Jeroen de Knijf (Senior Data Scientist) at Imprima Introduction Do you feel you are wasting a lot of time looking for information and documentation? Well, you are not alone. According to McKinsey, ’employees spend 1.8 hours every day – 9.3 hours per week, on average – searching […]

What is the Due Diligence Process in Real Estate Transactions

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Real estate is a complex universe of a lot of unknowns and a quickly evolving marketplace. With a per deal size of a real estate transaction running easily into 6-digits or beyond, it is essential to be privy to crucial details that may not be readily apparent when purchasing a property. Such hidden details can […]

Importance of Virtual Data Rooms in M&A Transactions

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M&A transactions are one of the most investigative transactions undertaken by a company throughout its lifespan. The degree of scrutiny and the sheer number of voluminous documents involved in an M&A transaction makes for a very communicative as well as a collaborative exercise. To provide a common yet secure platform for participants to facilitate the […]