Cookies and similar storage or access technologies used on imprima.com
Version: 2.0
Version date: 05 August 2026
COOKIE POLICY (UK)
This Cookie Policy explains how Imprima uses cookies and similar storage or access technologies on https://www.imprima.com (the “Website”). It applies to all users of the Website where UK rules apply; it is not limited by citizenship or immigration status.
This Policy should be read together with our Privacy Notice: https://www.imprima.com/privacy-notice.
1. WHO IS RESPONSIBLE
Imprima (Nederland) B.V., De Boelelaan 7, 1083 HJ Amsterdam, Netherlands, is the principal controller for the Website and central group marketing activities. Imprima iRooms Limited or another Imprima group company may also act as controller for a particular UK relationship or campaign.
Questions about this Policy may be sent to customer.success@imprima.com.
2. WHAT COOKIES AND SIMILAR TECHNOLOGIES ARE
Cookies are small text files or identifiers stored on, or read from, your browser or device when you use a website. Similar technologies include local storage, pixels, tags, software development tools, scripts, device identifiers and other methods that store information on or access information from a device.
These technologies may be operated by Imprima (“first-party”) or by another organisation whose service is used on the Website (“third-party”). Some are deleted when you close your browser, while others remain until they expire, are deleted or your preferences change.
3. WHY WE USE THESE TECHNOLOGIES
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary | To operate the Website, maintain security, prevent abuse, balance traffic, remember privacy choices, submit forms and provide a service you have expressly requested. | Used without consent only where the technology is strictly necessary or another legal exception applies. We still provide information about it. |
| Preferences and functionality | To remember settings such as language, region or display choices; enable interactive features; and improve convenience. | Used with consent unless the function is strictly necessary for a service you request. |
| Analytics and statistics/td> | To understand Website use, measure performance, identify errors, improve pages and content, and assess the effectiveness of communications. | Used only after consent unless the Cookie Settings panel expressly identifies a lawful exception and provides the required information and control. |
| Marketing and tracking | To measure campaigns, attribute visits or enquiries, build limited audience segments, prevent repeated advertising and show more relevant business advertising. | Used only after consent. |
| Embedded and external content | To provide maps, video, fonts, anti-bot controls, service-desk features or other content supplied by third parties. Those providers may set or read technologies when the content is enabled. | Used only after consent unless strictly necessary for the requested function or security./td> |
4. CURRENT COOKIE AND SERVICE LIST
The Website’s Cookie Settings panel contains the current cookie declaration, including the provider, category, purpose and duration of identified cookies and similar technologies. That live declaration forms part of this Policy and should be treated as the most current list.
Depending on the pages and features used, the Website may use services such as:
| Service or provider | Typical purpose/category |
|---|---|
| Website platform and hosting, including Elementor and WP Engine | Website operation, content delivery, preferences, security and limited performance information. |
| WooCommerce, where enabled | Website functionality and related statistical information for enabled forms or commerce components. |
| Google Analytics/td> | Analytics and statistics, subject to consent and the configured retention settings. |
| Hotjar | Website experience analytics and feedback, subject to consent. |
| Marketo and Google advertising services | Marketing, campaign measurement, lead attribution and tracking, subject to consent. |
| Atlassian Jira Service Management/td> | Support or service-desk functionality and associated technical information where embedded or linked. |
| Google reCAPTCHA | Security, fraud and automated-abuse prevention; it may also involve third-party device or interaction data. |
| Google Maps and Google Fonts | Maps, location display, fonts and related external content. |
| Vimeo and YouTube | Embedded video and related functionality, analytics or tracking when the content is enabled./td> |
A listed service may not be active on every page or during every visit. The live Cookie Settings declaration should be updated whenever Website configuration changes. Technologies with an unknown purpose must be investigated and classified or removed before they are enabled.
5. CONSENT AND YOUR CHOICES
When you first visit the Website, the consent banner allows you to accept, reject or customise non-essential technologies. Strictly necessary technologies remain active because the Website or a requested function cannot operate securely without them.
We do not treat continued browsing, silence or a pre-selected option as consent. Non-essential technologies should not be activated until you make a choice.
You can change or withdraw your choice at any time by opening Cookie Settings on the Website. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal. After you change your choice, some existing third-party cookies may remain on your device until they expire or you delete them, but the Website should stop using the relevant non-essential technology for future activity.
Browser or device settings may also allow you to block or delete cookies. These controls are additional to the Website’s Cookie Settings mechanism. Blocking strictly necessary technologies may prevent parts of the Website from working.
6. DATA PROCESSED THROUGH COOKIES
Depending on the technology and your choice, information may include IP address, cookie or device identifiers, browser and operating-system information, approximate location, referring website, pages viewed, timestamps, clicks, scrolling, form interactions, campaign information and preferences. This information may be combined with information you provide to us, such as a business enquiry, where permitted and explained in our Privacy Notice.
Cookie identifiers, IP addresses and similar information may constitute personal data even where we do not know your name.
7. THIRD PARTIES AND INTERNATIONAL TRANSFERS
Third-party providers may process information collected through their technologies for the purposes described in the Cookie Settings panel and their own privacy information. We select and configure providers with the aim of limiting unnecessary collection, but those providers may act as processors, independent controllers or both depending on the service.
Some providers may process information outside the United Kingdom or European Economic Area. Where a restricted transfer occurs, we use or require an appropriate legal mechanism, such as an adequacy regulation or decision, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or UK Addendum, together with supplementary safeguards where required.
8. HOW LONG COOKIES LAST
The duration of each identified cookie or similar technology is shown in the live Cookie Settings declaration. Session technologies normally expire when the browser session ends. Persistent technologies remain for the stated period unless deleted earlier or your preferences change.
We keep consent and preference records only for as long as reasonably necessary to demonstrate and respect your choices, comply with law and manage any related complaint or audit.
9. YOUR DATA PROTECTION RIGHTS
Where cookie information is personal data and Imprima acts as controller, you may have rights of access, correction, deletion, restriction, portability and objection, and the right to withdraw consent. These rights depend on the applicable law and the circumstances. Further details are set out in our Privacy Notice.
You may make a data protection complaint to Imprima by emailing customer.success@imprima.com and marking the message “Data Protection Complaint”. You may also complain to the Information Commissioner’s Office (ICO) at any time.
10. CHANGES TO THIS POLICY
We may update this Policy and the live Cookie Settings declaration to reflect changes in law, guidance, Website configuration or the technologies we use. We will update the version date when the public wording changes. Where a change affects consent, we will request a fresh choice where required.
11. CONTACT DETAILS
Imprima (Nederland) B.V.
De Boelelaan 7
1083 HJ Amsterdam
Netherlands
Email: customer.success@imprima.com
Website: https://www.imprima.com