Project management and customer service

Our best rated and multi-lingual customer support team is available to support you anywhere in the world.

Hands on Project Management

You will benefit from a dedicated Customer Service person who can assist you right from the deal-preparation phase, through go-live, all the way to VDR archiving.

Our highly experienced Project Managers can be as hands on as you need for each project:

  • 10 + years experience in deal management
  • Rated 4.9/5 on Capterra
  • Available to support your team anywhere in the world
  • 24/7, 365 Support
  • Quick response times

Key Project Management Tasks

Our Support team can assist you with all areas of your M&A deal process


Uploading documents

Uploading documents to your data room, whether that be via the SharePoint link or drag and drop.


VDR structuring

Both manual and automated data tree structure creation.


Managing users

Adding users, creating user groups and setting in-depth document permission levels.


Document renaming

Bulk renaming of both documents and folders within your dataroom.


Bespoke reporting

Providing bespoke reports and performing custom requests.


Post-deal compliance archives

The creation and despatch of encrypted dataroom archives to multiple parties if required.

Here's what our clients are saying...

“The proactivity you show throughout the build and live phases really helps us to concentrate on running our project. In particular, your immediate response times to our requests and problem-solving abilities when issues arise are reasons we enjoy working with you. We really get the feeling that you understand our processes, the way we work and want to be part of the deal team”


We would like to thank you for a smooth and very professional process. Your availability has been highly appreciated, and something that we’re very thankful for.  We will definitely keep you in mind for future transactions.

GANGSTED Advokatfirma

The excellent data room service was essential to our successful transaction.


“We were pleased with the responsive support team and want to thank Imprima for their customer-centric approach.”

CASE Corporate Finance – Frankfurt

“We really appreciated your flexibility and high-quality service throughout the transaction, especially your quick responses and turnarounds to our requests.”


Ready to get started?

Make an appointment with a member of our team

When we went into this project, we wanted to partner with a company we could have a long-term relationship with. We found the perfect partners in Imprima. Excellent support and stable platform.


“From a technical point of view, I found your platform very functional, but my main compliments are to your support team. All the problems that I reported were solved in a timely manner.”


“The Imprima VDR platform was always quick and reliable for us and our clients. The team’s ‘hands on’ and client-oriented approach allowed us to lean on them throughout the entire project. The Imprima Service Team responded quickly and precisely at all times and we at Unicredit really appreciated this.”


“Although the tool is important, the team are as important (or more so) and in my opinion that’s one of the strengths of Imprima. For the project you were of tremendous help to us. Again, for us the service is equally as important as the tool.”


“Regarding our experience with Imprima VDR, we are very satisfied with your services – very user-friendly and time-efficient. Your service is particularly good for a complicated M&A transaction. We will definitely consider engaging your services again for some future projects and recommend Imprima VDR to our partners.”


Learn more about Imprima's exceptional Project Management and Customer Service